Request for Proposals for Survey Platform
Summary
The United Nations Foundation’s (UNF) Clean Cooking Alliance (CCA) is accepting proposals for survey platform. CCA’s Monitoring, Evaluation, and Learning team is seeking proposals for services to elevate and simplify internal and external data collection needs.
Background of Organization
The Clean Cooking Alliance works with a global network of partners to build an inclusive industry that makes clean cooking accessible to the three billion people who live each day without it. Established in 2010, CCA is driving consumer demand, mobilizing investment to build a pipeline of scalable businesses, and fostering an enabling environment that allows the sector to thrive. Clean cooking transforms lives by improving health, protecting the climate and the environment, empowering women, and helping families save time and money.
Objective
CCA’s Monitoring, Evaluation, and Learning (MEL) team is looking to streamline data collection efforts (internally and externally) into one platform where CCA-staff or partners can (1) collect data via surveys, (2) manage outreach to survey participants, (3) clean and analyze collected data (including analysis across time and projects), and (4) use it to grow with the needs of the organization.
Scope of Work and Deliverables
The selected organization will provide the survey and analysis platform and offer consultative services to support CCA as we strive to update our current data collection, management, and analysis processes.
CCA is looking for a survey platform provider and plans to manage this work internally with support as needed from the selected organization. Relevant data collection efforts include but are not limited to both ongoing and ad hoc survey data collection, such as annual surveys of CCA partners, surveys of end users, and post-event satisfaction tracking. Our surveys need to include and provide analysis for advanced methodologies, including various types of conjoints (i.e. discrete choice. adaptive, MaxDiff), cluster analysis, concept testing, etc.
Project Period of Performance
This work will begin in January 2023, and ideally will be ongoing with multi-year long contracts.
Technical Requirements
CCA is looking for the new data platform to have a majority of the following technical capabilities:
- Ability for multiple staff members to create, manage, and analyze surveys;
- Ability to clean survey data directly in the platform;
- Ability to adapt and grow with the needs of the organization (CCA);
- Ability to run various types of conjoint analyses, cluster analyses, and concept tests;
- Ability to manage outreach with participants directly in the platform (i.e., send out personalized or anonymous links via email);
- Survey capabilities including but not limited to: basic question types, survey logic, conditional display, easy reuse of standard questions and modules, question & answer piping, custom logos and colors, survey completion redirect, page randomization, and language translation;
- Ability to export raw data in multiple formats, specifically including Excel, comma separated, and SPSS files;
- Ability to export reports and charts in multiple formats (i.e., Excel, PDF, PPT);
- Orientation training for all license holders at the beginning of the contract;
- Consultative support services available as needed to CCA staff, to include methodological support for survey design, technical questions on the platform, survey programming, data analysis support, and general needs that arise; and
- API integration available (i.e., into CRM systems, data management systems, etc.);
- Ability to upload and store CCA historical data.
Timeline
- 11/27/2023: Proposals due
- 12/11/2023: Calls with applicants and follow up questions
- 12/18/2023: Consultant(s) selected and notified via email
- 01/02/2024: Kickoff meeting with selected Consultant(s)
Budget
A detailed budget in US Dollars must be submitted with the proposal. Budget should include both pre-tax and net of tax values.
Budget should be capped at US$ 25,000, with pricing broken down for various numbers of platform users, with a maximum of 10.
If a bid has a mathematical discrepancy, CCA may correct the discrepancy and notify the Consultant of the adjustment. In such circumstances, the Consultant may choose to withdraw their bid.
Evaluation process
The Clean Cooking Alliance will review all written proposals and may request a phone or in-person interview and/or updated submission to address questions or provide clarification. CCA will use the following criteria in our evaluation.
Evaluation Criteria | Weighting |
Approach: e.g the analytical framework and methodology answering the project’s key questions and deliverables | 35% |
Subject matter expertise: e.g experience working with emerging markets and the field of global development | 30% |
Project management: e.g achievable action plan that will deliver the project on time and on budget | 5% |
Capabilities and experience: e.g demonstrated firm experience with similar projects | 10% |
Value for money: the proposed pricing demonstrates a competitive price and good value for the money | 20% |
Intent and disclaimer
This RFP is made with the intent to identify a Consultant to deliver results as described in this RFP. UNF/the Clean Cooking Alliance will rely on the Consultant’s representations to be truthful and as described. The Clean Cooking Alliance assumes it can be confident in the Consultant’s ability to deliver the product(s) and/or service(s) proposed in response to this RFP.
If the Clean Cooking Alliance amends the RFP, copies of any such amendments will be sent to all respondents to the proposal.
Proposal Guidelines and Requirements
- This RFP is open to multiple partners and is a competitive process.
- Proposals received after November 27, 2023 5pm ET will not be considered.
- The price provided should be in US dollars, and should contain both pre-tax and net of tax values. If the process excludes certain fees or charges, the applicant must provide a detailed list of excluded fees with a complete explanation of the nature of those fees.
- CCA prefers a single point of contact who manages deliverables. If the execution of work to be performed by the Consultant requires the hiring of sub-contractors, the Consultant must clearly state this in the proposal. Sub-contractors must be identified and the work they will perform must be defined. Subcontractors are subject to vetting and approval of UNF/CCA.
- CCA will not refuse a proposal based upon the use of sub-contractors; however, we retain the right to refuse the sub-contractors you have selected.
- Provisions of this RFP and the contents of the successful responses are considered available for inclusion in final contractual obligations.
Format for Proposals
Proposals must include applicant signature as well as a signed declaration form. Proposals must include the full legal name of applicant, as well as legal formation and ownership structure (e.g. incorporation certification, tax status and ID, etc.).
The RFP Declaration Form is used for potential vendors to self-report against CCA donor-required due diligence criteria. The form is used to confirm a vendor’s eligibility to move forward with a CCA agreement. This form is required with all proposal submissions.
Contracting and Compliance
CCA will negotiate contract terms upon selection. A copy of the contract terms and conditions will be provided upon selection. All contracts are subject to review by the UN Foundation’s Business Services and Budget Reporting team. The project will start upon the complete execution of the contract. The contract will outline terms and conditions, scope, budget, and applicable flow down terms. Selected recipient(s) must comply with Alliance, United Nations Foundation, and funder compliance requirements. The selected recipient(s) must also undergo detailed legal, financial, and commercial due diligence.
Release
The Consultant understands that the Clean Cooking Alliance has chosen to solicit an RFP for consulting services, and that the Consultant’s response does not guarantee that the Clean Cooking Alliance will enter into a new contract with the Consultant or continue any current contract(s) with the Consultant.
The Consultant agrees that Clean Cooking Alliance may, at its sole discretion:
- Amend or cancel the RFP, in whole or in part, at any time
- Extend the deadline for submitting responses
- Determine whether a response does or does not substantially comply with the requirements of the RFP
- Waive any minor irregularity, informality or nonconformance with the provisions or procedures of the RFP
- Negotiate with all Consultants UNF deems acceptable
- Issue multiple awards
- Photocopy the responses for evaluation/review
This RFP is not an offer to contract. The Clean Cooking Alliance assumes no responsibility for Consultant’s cost to respond to this RFP. All responses become the property of the Clean Cooking Alliance.
The Consultant, by submitting a response to this RFP, waives all right to protest or seek any legal remedies whatsoever regarding any aspect of this RFP.
The Consultant represents that it has responded to the RFP with complete honesty and accuracy. If facts provided in the Consultant’s response change, the Consultant agrees to supplement its response in writing with any deletions, additions, or changes within ten (10) days of the changes. The Consultant will do this, as necessary, throughout the selection process.
The Consultant understands it may receive proprietary and confidential information from the Clean Cooking Alliance during the RFP process (“Confidential Information”). The Consultant and CCA agree to not use Confidential Information for any purpose other than the Consultant’s participation in the RFP process, and to not reveal Confidential Information directly or indirectly to any other person, entity, or organization without the prior written consent of the other party. The Consultant and CCA further agree to exercise all reasonable precautions to maintain the proprietary and confidential nature of Confidential Information where it can best demonstrate its value and capacity to delivery ecosystem-wide, meaningful value.
Grounds for Exclusion
Material misrepresentations, including omissions, may disqualify the Consultant from a contract award.
Submissions will be rejected in the Clean Cooking Alliance’s sole discretion if it finds that the Consultant has engaged in any illegal or corrupt practices in connection with the award.
The Consultant will be excluded from participation for the reasons below. By submitting a proposal in response to the RFP, the Consultant confirms that none of the below circumstances apply:
- The Consultant is bankrupt or being wound up, is having their affairs administered by the courts, has entered into an arrangement with creditors, has suspended business activities, is subject of proceedings concerning those matters, or is in any analogous situation arising from a similar procedure provided for in national legislation or regulations.
- The Consultant or persons having powers of representation, decision-making or control over them have been convicted of an offense concerning their professional conduct by a final judgment.
- The Consultant has been found guilty of grave professional misconduct; proven by any means which CCA can justify.
- The Consultant has not fulfilled obligations relating to the payment of social security contributions or taxes in accordance with the legal provisions of the country in which they are established, or within the United States of America, or those of the country where the contract is to be performed.
- The Consultant or persons having powers of representation, decision-making or control over them have been convicted for fraud, corruption, involvement in a criminal organization or money laundering by a final judgment.
- The Consultant makes use of child labor or forced labor and/or practice discrimination, and/or do not respect the right to freedom of association and the right to organize and engage in collective bargaining pursuant to the core conventions of the International Labour Organization (ILO).
Submission details
Please send questions and proposals to Shannon Lloyd (slloyd@cleancooking.org) and Schyler Edmundson (sedmundson@cleancooking.org) by 5pm ET November 27, 2023.