CCA Venture Catalyst’s Lean Data Insights Aggregate Report
The CCA Venture Catalyst’s Lean Data Insights Aggregate Report contains aggregated data from 12 CCA Venture Catalyst portfolio companies, working across six countries. The report anonymizes the 12 companies but shows where their performance ranks across key customer service metrics, such as challenge resolution rates, ease of use, Net Promoter Score, customer perceptions on value for money, cooking experiences, fuel transitions, quality of life improvements, safety and health impacts, and changes in fuel spending and cooking time.
The insights in the report are based on the data 60 Decibels collected from 3,264 customers between November 2021 and April 2022.
To read the full report, click here.
